22 Jul 2019
Award win for NHS Trust Virtual Fracture Clinic
A Virtual Fracture Clinic launched at Mid Cheshire Hospitals NHS Foundation Trust last year has won an award at the prestigious Patient Experience Network National Awards.
The alternative to conventional fracture clinics, powered by Bluespier Virtual Clinic software, was designed to improve patient experience and reduce waiting times by ensuring only those who need a face to face fracture appointment are given one.
Patients are reviewed ‘virtually’ by an orthopaedic consultant, helping those who do not need further intervention to avoid unnecessary hospital trips. The initiative has currently reduced face to face appointments by 40%.
Marking its ongoing success, the service redesign scooped first place in the Innovative Use of Technical, Social and Digital Media category at the awards ceremony in Birmingham.
Mr Nick Boyce Cam, Consultant Trauma and Orthopaedic Surgeon, said: “We designed this service around our patients to ensure they were only attending hospital when absolutely necessary, improving patient experience, waiting times and ensuring patients are given the most appropriate care at the right time.
“We are delighted with our award win and so pleased that our Virtual Fracture Clinic has been recognised in such a prestigious forum.”
Stuart van Rooyen, Managing Director of Bluespier, said: “We are really delighted for Mid Cheshire Hospitals on their well-deserved award win.
“The Trust is consistently championing innovation in healthcare, and have transformed the fracture clinic service with some simple yet effective process changes and technology.
“We are immensely proud to be a part of the Virtual Fracture Clinic project and look forward to ongoing work with the clinical and IT teams at the Trust.”
For more information about introducing a virtual clinic at your Trust, contact firstname.lastname@example.org
Bluespier develops leading clinical systems for the NHS, helping healthcare providers deliver the best, cost effective patient care by utilising innovative technology. It specialises in software that supports theatres, trauma, departmental management, virtual clinics, anaesthetics and stock management.
About the PENNA awards:
PEN is an independent, ‘not-for-profit’ membership based network which aims to provide a valuable resource for organisations wishing to improve patient and staff experience. The Annual Awards span a wealth of healthcare and quality categories.